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Draker Customer PortalIntroducing the
Customer Support with Draker Just Got Easier
As our hardware and software evolve, so does the customer support offered by Draker. Now you can check the status of your projects, update case tickets, and search for product documentation - in one location. Get better visibility and smoother communication for yourself and your team. Onsite or in the office, your team can access their customer portal with a smartphone, tablet or PC.  Login or Request Access today!
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Cases
Open new cases, see which cases are waiting for action from your team, and post site photos or screenshots. You can see who is working on a case or add a colleague to the conversation. Stay on top of open issues and work more efficiently.
Projects
Track shipments, post updated drawings, or alert your colleague to a status change. Easily exchange information with the Draker team. See the products your ordered and link directly to their documentation. The portal helps you manage your projects from PO through commissioning.
Knowledge Base
Find product manuals, watch a software video tutorial, or view a diagram. You can read articles on performance modeling and explore best practices in commissioning, or locate needed RFP submittal documents. Save time accessing the information your team needs whenever or wherever is convenient for you.
Brainstorm and collaborate with your colleagues, the Draker team, and other portal users using the Collaboration tool. The customer portal is a community where you can float ideas, discuss a recent article, and ask other portal users for problem-solving suggestions.
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